FAQ

What is Physiotherapy?

Physiotherapy is a registered health care profession, and physiotherapists specialize in eliminating pain and physical limitations that arise from a wide variety of common injuries and conditions by using various techniques, exercises and modalities. 

Who can benefit from Physiotherapy?

Anyone who is suffering from musculoskeletal or orthopaedic injuries that are affecting a person's ability to perform activities of daily living or sport can benefit from physiotherapy. 

Do I need a doctor's referral? 

We do not require a doctor's note. However, some extended health care plans do require that you have a doctor's referral in order to receive coverage for physiotherapy services. 

How much does it cost? 

The initial assessment is $80 for 45 minutes. All treatments following are $65 per session. HST charges are not applicable on physiotherapy services. 

How many treatments will I need?

There are many factors that play a part in the recovery process, which makes it difficult to determine a specific number of treatments necessary. You can expect that the physiotherapist will want to see you 2-3 times a week for upto 3 weeks or longer. This ensures that you are receiving the appropriate amount of care necessary for a quick recovery. 

What can I expect from my first visit?

During your first visit you will meet with one of our physiotherapists who will conduct an initial assessment to determine a diagnosis and the cause of your injury. The assessment involves a history, postural observation, functional and special testing. Following, the assessment the physiotherapist will provide with educational information regarding your injury and the steps necessary for your recovery. 

What should I bring to my first visit?

If you have extended health care benefits please bring your insurance card. If your insurance company requires a doctor referral for coverage and you have one please bring that. Depending on the area to be assessed you may need to bring shorts or a t-shirt. For example, if it is your knees the physiotherapist will be assessing you will need to bring shorts. 

What does Physiotherapy treatment involve and what conditions do you treat?

Our physiotherapy sessions consist of a combination of manual therapy techniques, use of modalities such as inferential current, acupuncture or dry needling and therapeutic exercise prescription. 

For further information, please visit our Services page.

We treat multiple acute and chronic conditions and injuries. Please visit our Conditions Treated page for more information. 

Do you do direct billing to extended health care benefit plans?

Yes, we do direct billing to most insurance plans. However, some policy's do not allow direct billing and require manual submission of your receipts. We can assist you in calling your insurance company to confirm that your policy allows direct billing. 

Do you treat people with auto-insurance or WSIB claims?

Yes, we accept auto insurance and WSIB claims. 

HOURS OF OPERATION

MONDAY: 8:00 AM - 6:00 PM

TUESDAY: 9:00 AM - 6:30 PM

WEDNESDAY: 8:00 AM - 6:00 PM

THURSDAY: 9:00 AM - 6:30 PM

FRIDAY: 8:00 AM - 5:00 PM

​SATURDAY - SUNDAY: ​Closed

 

CONTACT​ US

775 Strand Boulevard (Unit 7)

Bayridge Centre West Plaza

Kingston, ON K7P 2S7

info@bayridgephysio.com

Tel: 613 634 6666

 

We directly bill most extended health insurance plans, WSIB and motor vehicle insurance companies.
We offer same day appointments

 

© 2020 by bayridge physiotherapy